What's the deal with electric bike laws in Australia?
In February 2023, the government amped up the rules, giving a nod to the NSW Minister for Metropolitan Roads. The max power limit for e-bike motors on public roads was cranked up from 250 watts to 500 watts, thanks to the Road Transport Legislation Amendment (Electric Skateboards and Bicycles) Regulation 2023. So, you’ve got more juice for the ride while still staying within the lines.
Are electric bikes legal in Australia?
Absolutely! Our bikes roll out of the box speed-restricted to 25km/h (250 watts), making them street-legal across Australia. Each state has its own spin on e-bike regulations, so we suggest checking out your local laws to stay in the know. Our bikes come with a throttle and isolator, letting you switch between public mode and private mode. Want to unlock the full speed for private property fun? Just sign a compliance form, and you're good to go.
How fast do the Cooly Bikes go?
Our electric bikes are set to cruise at 25km/h to keep things legal on public roads. But if you’re riding on private property and want to kick it up a notch, you can unlock it to hit up to 45km/h.Â
What’s the range on my Cooly Bike?
Your Cooly Bike has a range of around 40km on pure electric power and up to 65km with a little pedal assist. Keep in mind, these numbers are manufacturer guides and might vary depending on how you ride.
Why does my battery level drop 2 bars so quickly?
No worries, This is totally normal! We’ve removed the minimum power limit to help protect your battery’s lifespan, so it might show a quick drop at first. You’ll still get up to 40km of pure electric power! If you’re feeling that battery anxiety, you can always check the exact level by pressing the button on top of the battery or by quickly pressing the power button a couple of times while your Cruiser’s on.
Where are your e-bikes made?
We design every Cooly Bike right here in sunny Coolangatta on the Gold Coast. The manufacturing happens over in China, where we make sure everything’s up to our chill, high-quality standards.
Are your e-bikes water-resistant?
Yep, they are! Just don’t take them for a swim or go hosing them down when cleaning. A little water’s fine, but let’s keep them dry where it counts.
Do e-bikes need regular maintenance?
Sure thing. We recommend giving your ride a service once a year or every 2000km, whichever comes first. It keeps everything running smooth, just like your ride down the coast.
Why is my shock creaking?
If there’s a creak, it’s likely the preload adjustment collar (that thing you can twist at the bottom of the spring). Just tighten it up, and the creak will vanish!
Where can I take my Cooly Bike for repairs?
For general wear and tear, any local bike shop should be able to sort you out. If you’re having trouble with specific parts, give us a shout. If it turns out to be a manufacturing issue, we’ve got you covered under warranty during the warranty period.
What pressure should my tyres be?
You should inflate your tyres to a MAXIMUM of 20 PSI. Anything over 20 PSI could cause the tube to pop, which may lead to serious personal injury. You've been warned!
Can I become a Cooly Bike Dealer or Distributor?
Absolutely! Drop us a request through our contact form, and we’ll get back to you to chat about the details.
What’s the weight limit for your bikes?
Our bikes can comfortably carry up to 150kg. So load up and enjoy the ride!
