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Electric Bikes Gold Coast

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Cooly Bikes Warranty

What’s Covered and What’s Not

At Cooly Bikes, we stand by the quality and durability of our ebikes. Our comprehensive warranty ensures that you can ride with confidence, knowing that your investment is protected.

What We’ve Got You Covered For:

  • Manufacturer Faults: If there’s a defect or issue straight from the factory.
  • Original Owners with Receipts: Keep your proof of purchase handy, and we’re good to go.

What We Can’t Cover:

  • Rough Riding & Misuse: Any mishaps from impacts, collisions, or stunts.
  • Mother Nature: Damage from water, floods, fires, storms, or other natural forces.
  • Exposure Issues: Things like rust, stains, or other wear from the elements.
  • Foreign Debris: Objects or materials causing internal damage.
  • DIY & Unapproved Fixes: Repairs, installs, or services done by non-authorized providers.
  • Freight & Shipping: Opt for shipping insurance at checkout if you need peace of mind.
  • Wear & Tear Items: Normal-use parts like tyres, tubes, bearings, brake pads, seats, and other perishables.
  • Missed Maintenance: Skipping scheduled services from the manual (check out our manual here!).
  • Mods & Add-ons: Altering your bike from its original setup or adding non-Cooly-approved parts.
  • Giveaway Products: Items won through giveaways or contests aren’t covered.

Warranty Coverage – One Year:

  • Motor
  • Controller
  • Battery
  • Charger
  • Flywheel
  • Speed Control Switch

Welcome to Cooly Bikes

Based on the Gold Coast, Cooly Bikes is your go-to shop for high-quality electric bikes and ebikes. We are family-run business from the surfside town of Coolangatta on the Gold Coast. Proudly 100% Aussie owned, we're all about helping our mates and community soak up the beauty of our Aussie coastline with an affordable, quality e-bike. Whether you're into surfing, beach days, family adventures or just cruising around, we've got you covered.

Let’s face it, things can get hectic when the waves are firing, with traffic, parking, and crowds. Why waste time searching for a parking spot or getting stuck in traffic? Just hop on one of our electric bikes and snag a front-row park, or escape the crowds by cruising along the sand to find an uncrowded spot. At Cooly Bikes, we know how key it is to have an affordable and active way to get around.

So, kick off your adventure with us and ride into the good vibes at Cooly Bikes!

Our mission at Cooly Bikes is to bring the laid-back beach lifestyle to everyone. We’re here to make exploring easy and fun with our affordable, high-quality e-bikes.

We believe in the power of two wheels to connect you with nature, escape the hustle, and embrace the simple joys of life. Whether you’re cruising to catch the sunrise/sunset, heading to a secret surf spot, or just enjoying a family ride, we’re all about helping you ride into endless good times. Join us at Cooly Bikes and let’s make every journey an adventure!

Our vision at Cooly Bikes is to see everyone embracing the coastal lifestyle, where the journey is as enjoyable as the destination. We imagine a world where people swap the car keys for bike helmets, discovering new places and creating unforgettable memories along the way.

We’re all about fostering a sense of freedom and connection to our beautiful environment. With every ride, we aim to inspire a community that values adventure, sustainability, and the pure joy of cruising. At Cooly Bikes, we’re dreaming of a future filled with endless rides and endless smiles.

Join the Cooly Bikes Family

When you choose Cooly Bikes, you’re not just getting a bike; you’re joining a family of like-minded individuals who value sustainability, adventure, and community.

Together, we can make a difference, one ride at a time. Embrace the beach culture, explore new horizons, and ride with purpose—join the Cooly Bikes family today.

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